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WiFi Paused on a device and can't un-pause
We set my son's Alexa Dot up in the Telus WiFi app so we could pause WiFi to it. Now that it is paused, it won't un-pause. The device is greyed out in the WiFi app but I can see through my Ubiqiti co...
- Fixed it. Just did a factory reset. Not too painful. Once Wi-Fi Hub was back up changed the default back to our personalized WiFi Name and password. We also have TELUS Boost extenders they reconnected by themselves which made it way easier.
Time wise this was faster than any previous trouble shooting I did.
Good luck
I'm having the same problem. Can someone from telus please look into this issue..
- Having the same issue. Had my son’s devices setup under one profile and am using the use function daily. Seemed to work pretty good (not perfect, sometimes would have to select pause several times until it worked)
Anyway the My Wifi app shows I've I paused, shows his devices are connected but still access.
What I've tried:
Did a full reboot of his devices
Reboot Telus Wifi Hub
On his devices Forgot network and reconnected
Would be great to get some feedback TELUS please- Fixed it. Just did a factory reset. Not too painful. Once Wi-Fi Hub was back up changed the default back to our personalized WiFi Name and password. We also have TELUS Boost extenders they reconnected by themselves which made it way easier.
Time wise this was faster than any previous trouble shooting I did.
Good luck- That sounds painful.
