Forum Discussion

Sara53's avatar
Sara53
Neighbour
23 days ago
Solved

Wifi password

We had to have a service repair tech to the house. When he asked for our WIFI password, I gave him the one that was given to us almost a decade ago when we first got Telus Internet. He said that was ...
  • TELUS_Support's avatar
    22 days ago

    Hi Sara53 - The technicial may have needed the login password to get into the modem's software. This password is different from the network password. If all your devices are still connecting to your network without issues, the password that you have had all this time is still accurate and you can continue using it