Wifi boost 6 issues for over a month, no help

Have you tried just logging into the Boost directly instead? If you access the network access hub at 192.168.1.254, you should be able to see the IP address for the Boost. Enter that IP in the address bar of a browser and log in using the password located under the bottom cap of the Boost. Should be able to access most settings there. Only thing you likely can't do when logged in directly is set schedules.