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kyesoo1's avatar
kyesoo1
Neighbour
4 years ago
Solved

WIFI 6 is not supported 2.4G ??

Telus technician changed T3200M to wifi6(https://preview.redd.it/sif2q96yoqk71.jpg) using PureFibre Network. Then I cannot connect my smart plug or switch used 2.4G network. Telus teller said the w...
  • Nighthawk's avatar
    4 years ago

    The T3200M does not have Wifi 6 at all. The device in the photo is not a T3200M but does look a lot like the Wifi 6 boost unit. If it is, that unit can be set up through the Telus Wi-Fi app or by logging in through a browser. You'll have to look on your T3200M admin page to see what the IP for that unit is and then log in to it using the username and password printed on the sticker on that unit. On the T3200M admin page it'll appear as "Boost2.0-####" in the home network list.

     

     

    Once you're in you'll be able to edit the wifi settings including for 2.4GHz. 2.4GHz is not 802.11ax (Wifi 6) though. The higher frequency of 5GHz is where you'll find Wifi 6.