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rdsims's avatar
rdsims
Neighbour
3 years ago

Wi-Fi dropping whenTV turned on

Periodically When I turn on the TV connected to PVR that is Ethernet to the gateway, we lose wi-go or internet. We have boost extenders to improve reception in the office. We have a fibre connectio...
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
3 years ago

That's definitely an odd situation and not something you should be experiencing; nor should you need to be rebooting your equipment on any kind of regular cadence or as a result of taking one specific action. If it occurs again, reach out to our Tech Support team at 1-888-811-2323 so they can connect from their end and investigate!

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