Why my WAN IP and Internet IP is different?

Hi Nighthawk 

Thanks for your suggestion.

I have reached out to the support and it took a couple of calls and spending few hours on phone to explain the issue. Unfortunately they could not help me. They said, such advance level of support are only provided for the business plan holders and not to home users. Agents were unaware of basics for this troubleshoot and suggested I need to switch to a business plans. I may be going with subscription of cloud options of the services i m hosted inside which is still cheaper than going with business plans. 

My disappointment is, I have signed this 2 year contract only after taking 1 month demo, tested and satisfied that all these services were working as I needed. After 6 months Telus decided to stop this.