Forum Discussion
Why is your site still trying to apply 1.5% fee on a Visa DEBIT card...
Telus,
Why is your payment system trying to charge people for using their Visa DEBIT cards?
Also, considering the profits you make, why do you even pass this cost on to anyone in the first place....(even if it is less than what you pay...)
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- NFtoBC
Community Power User
It will likely be adjusted once you enter your VISA Debit card number, since the image you posted specifically excludes charges for VISA Debit. Have you tried making payment?
It does not, it informs about the 1.5% charge after my card info is entered in. (2nd screen shot) Appears to be an issue with their main website, trying it on the mobile app, it does not try to apply a 1.5% fee, so clearly a QA issue on Telus's side with their website vs mobile app.
