Forum Discussion

Andy79's avatar
Andy79
Friendly Neighbour
2 years ago

Why does Telus not care?

I've been on the phone for over an hour. Waiting. Was transferred to the wrong department by the first operator. 

If I treated my customers like this I wouldn't have a business. 

I WANT TO QUIT TELUS!!!!!!!!

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    This is not the level of service we strive to provide, and we understand how disappointing this situation has been. If you still require assistance, please send us a private message with your account details, and we’ll do our best to help.