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when will telus stop callers using a fake phone number
it was announced that all carriers had to have the software to stop phone scammers using other peoples numbers. it is NOT happening here. do you still get scam calls from other peoples phone number...
As I posted earlier, Call Control absolutely is available for landlines and works the same as the mobility version. Info here: https://www.telus.com/en/ab/support/article/call-control-explained
Nighthawk
Community Power User
Community Power UserTelus offers Call Control. It's very effective at blocking the automated spam calls and best of all it's free. I haven't had a single spam call come through in years. It will block all automated calls though.
Mobile: https://www.telus.com/en/ab/support/article/call-control-for-mobile-devices-explained
Landlines: https://www.telus.com/en/ab/support/article/call-control-explained
The new "software" you are likely referring to is the STIR/SHAKEN tech. Telus posted about it here a few weeks ago. It's something the CRTC imported from the US and wanted all carriers to implement. It does not block the calls but is supposed to help identify the spoofed caller ID from the scam calls. It is available for cell service but is very limited as only a few specific Android phones are included. This isn't a Telus specific limitation either. All carriers appear to have only a handful of relatively new Android devices supported. No iPhones. The other catch is that if calls originate outside of the network or out of Canada, they won't be verified and will still come though as normal, so Call Control is the best solution.
