Forum Discussion
fixyourservice
2 years agoNeighbour
When are you going to fix your outage in Calgary
My mother is a senior who is in end stages of COPD. She is ill but has decided to stay in her own home. She does not have a cell phone as she has never needed one. She has a landline which has now be...
Nighthawk
Community Power User
2 years agoLandline outages, if it is an actual area outage, are fixed quite fast. Outages are not common. If it's something specific to a single line, which is the most common issue, someone has to report it. You can even report it on her behalf. Have you, or anyone who is helping with your mother, actually called in on her behalf? (1-888-811-2323) It can even be reported online through the chat option.
fixyourservice
2 years agoNeighbour
Yes, and it is an outage as per their website https://www.telus.com/en/bc/outages
It has been down Since 9 am Dec 8. I have called everyone.