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What does the Network Access Hub do?
I have a Pure Fibre 1.5G plan. The technician installed a Nokia ONT (G-240-G), the NAH (FXA5000), and the Wifi 6 Hub (Router). The topology looks like this: Fibre drop -> Nokia ONT -> NAH -> Rou...
The FXA5000 is the actual router in your current setup. The Telus supplied Wifi 6 device is only a wireless access point and is not a router. It's unusual to see the Nokia ONT in use for connections over 1gbps. The FXA5000 has it's own fibre terminal built in and usually has the fibre directly connected to it for faster connections. In those setups, it's possible to put a 2.5gbps switch on the 10gbps port. The rest of the ports on the FXA5000 are gigabit only.
The Nokia ONT itself only has gigabit ethernet ports on it according to the device spec sheet. While the GPON / fibre port is capable at receiving a theoretical max of 2.488gbps but the LAN ports are still limited to gigabit each. Only the first ethernet port is ever activated on the ONT.
Nighthawk
Community Power User
Community Power UserThe FXA5000 is the actual router in your current setup. The Telus supplied Wifi 6 device is only a wireless access point and is not a router. It's unusual to see the Nokia ONT in use for connections over 1gbps. The FXA5000 has it's own fibre terminal built in and usually has the fibre directly connected to it for faster connections. In those setups, it's possible to put a 2.5gbps switch on the 10gbps port. The rest of the ports on the FXA5000 are gigabit only.
The Nokia ONT itself only has gigabit ethernet ports on it according to the device spec sheet. While the GPON / fibre port is capable at receiving a theoretical max of 2.488gbps but the LAN ports are still limited to gigabit each. Only the first ethernet port is ever activated on the ONT.
Hi. How do I open the cover of the FXA5000. Do they have any manual for this? Perhaps a video showing how to remove the cover? I've read that the admin password is written inside.
TELUS_SupportOfficial Support Team
Opening the cover of the FXA5000 can be a bit tricky, but here's a general guide on how to do it. Please note that the exact steps might vary slightly depending on the specific model and manufacturer instructions:
- Power Off and Unplug: Ensure the device is powered off and unplugged from any power source to avoid any electrical hazards.
- Locate Screws: Check for any screws on the back or bottom of the device. These screws usually hold the cover in place.
- Remove Screws: Use a suitable screwdriver to remove the screws. Keep them in a safe place as you will need them to reassemble the device.
- Pry Open the Cover: Gently pry open the cover using a plastic opening tool or a similar non-metallic tool. Start from one corner and slowly work your way around the edges. Be careful not to damage any internal components.
- Lift the Cover: Once the cover is loose, carefully lift it off. You should now have access to the internal components, including the location where the admin password might be written.
For a more specific guide, including any available manuals or videos, I recommend checking the manufacturer's website or support page for the FXA5000. Sometimes, users upload helpful videos on platforms like YouTube showing the disassembly process. You can search for terms like "FXA5000 cover removal" or "FXA5000 disassembly" to find visual guides.
