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Were we given the wrong modem/hardware?
Hello, We just moved into a new house and had our internet set up 5 days ago. The previous owner's left their modem (T3200) behind and when Telus came to install they simply reactivated this m...
Is that a speed test using ethernet or Wi-Fi? No, the T3200M does not support Wi-Fi 6. Did you ask/sign up for WiFi6 package? If so you should have been given the new NH20A Hub.
For an ethernet connection on 1Gbe you should get approx 940Mbs Up/Down
Thanks for the answers and help! It was tested only on wifi as the modem is in an inconvenient location and haven't had the opportunity to try ethernet. We are signed up for wifi-6 but I will double check and see if it is available in our area. Thanks again for all the help!
Oh right, Do they actually offer the new equipment for WiFi6, ie the NH20A Hub, for example. Well if you signed up for it, it's available. So that actually shouldn't be an issue. As for WiFi 6, available in your area, WiFi 6 is not a service area related tech, it is only a WLAN tech, ie inner-home networking transceiver tech. If you could sign up for ISP service with a WiFi router/Hub, then you will get that equipment which will work in any area.
"ie the NH20A Hub, for example" EDIT: the NH20A with WiFi 6 Booster package.
What the H is this?
What does the NH20A look like?
This is the Arcadyan
NH20Athat I'm aware of.Arcadyan
NH20A: ?https://www.ifixit.com/Teardown/TELUS+Wi-Fi+Hub+(Arcadyan)+Teardown/129682
- Nighthawk
Community Power User
That link is just the Telus Wi-Fi Hub. The NH20A is the flat square one.
