Forum Discussion
Solved
Were we given the wrong modem/hardware?
Hello, We just moved into a new house and had our internet set up 5 days ago. The previous owner's left their modem (T3200) behind and when Telus came to install they simply reactivated this m...
Is that a speed test using ethernet or Wi-Fi? No, the T3200M does not support Wi-Fi 6. Did you ask/sign up for WiFi6 package? If so you should have been given the new NH20A Hub.
For an ethernet connection on 1Gbe you should get approx 940Mbs Up/Down
FuzzyLogic
Community Power User
Community Power UserBoth the Telus My Wi-Fi app and the advanced menu on the T3200M web page have the ability to run speed tests between the router and the Internet. This should show you the best speed you will get at your location.
His issue is with WiFi6. He doesn't get WiFi6 with a T3200M. It's all relative to what he paid for or asked for.
