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Were we given the wrong modem/hardware?
Hello, We just moved into a new house and had our internet set up 5 days ago. The previous owner's left their modem (T3200) behind and when Telus came to install they simply reactivated this m...
Is that a speed test using ethernet or Wi-Fi? No, the T3200M does not support Wi-Fi 6. Did you ask/sign up for WiFi6 package? If so you should have been given the new NH20A Hub.
For an ethernet connection on 1Gbe you should get approx 940Mbs Up/Down
A Wi-Fi 6 enabled device will get approx 900Mbs+ if paired with a Wi-Fi (EDIT WiFi 6)router on a Gbe service. If the Wi-Fi router has MU-MIMO and 80MHz-160MHz DFS channels, you should be able to get 800 - 940Mbs within a practical range of the WiFi router.
