Forum Discussion
BigBen121
2 years agoAdvocate
Web access to voice mail not working
Has something happened to Telus web access to voicemail. When I click on the url for voice mail access it takes me to a new log on screen but when I logon nothing happens, I get an error message sayi...
BigBen121
2 years agoAdvocate
I find out by default the issue is that voicemail requires https: routing and this is not enable in safari without an extension, Telus possibly did not create the new site properly as it works on pc’s that force https but not on browsers on mobile devices
FuzzyLogic
Community Power User
2 years agoWorks on my iPhone with both Safari and Edge. You must use https://voicemail.telus.com/ as the URL as Safari doesn't seem to redirect to https. Edge works if you just enter voicemail.telus.com
- BigBen1212 years agoAdvocateStrange I tried that and it did not work. I had to install HTTPS only to get it to work
Before with Edge or Safari would
Logon fine using https: but once logged on it would say “safari cannot open the page because network connection was lost”- FuzzyLogic2 years ago
Community Power User
You stated you are out of country. I'm wondering if there are some restrictions to your network access where you are? Possibly firewall or some other settings that are preventing you from connecting.
You shouldn't need any additional software to access HTTPS sites in either Safari or Edge.
- BigBen1212 years agoAdvocateEven with vpn on it did not work .i tried my iPad and my wife’s iPad.cleared the cache tried both url’s and it still did not work . I even tried Edge and nothing
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