Forum Discussion
We get significantly slower speeds than our plan should be
We've updated our router and smart box, yet we don't receive the 150/150. In fact, our devices in the house receive as low as 1/.50 I've reset the router numerous times, I even sit next to the route...
NFtoBC
Community Power User
Community Power UserAre you on Fibre, or copper? Fibre usually meets or exceeds the posted speeds.
What tool are you using to confirm your speed?
How long have you had the 150 service? If less than 2 weeks, I suggest contacting the installer, who should have left their business card.
Fibre. In the first year, year and a half, it was great and ran so smooth. We are into...year three now. It is not so smooth and my parents accidentally got roped into another two year contract. Now, speeds are so slow even if you are connected directly to the router.
