Forum Discussion

HarpFrank's avatar
HarpFrank
Neighbour
3 years ago

Watching Live Sports

I recently got the new Telus digital Bluetooth box and while I'm watching sports I have noticed it was behind "live".  Is there a reason for this ? Watching the hockey game and I get a text from so...
dru's avatar
dru
Icon for Community Manager rankCommunity Manager
3 years ago

HarpFrank I'm the furthest thing from a developer so I couldn't tell you the why but to your latter point - an update is being worked on that will hopefully address the delay. 

  • HarpFrank's avatar
    HarpFrank
    Neighbour
    3 years ago

    Anyone else experiencing their NHL feeds being 10+ seconds behind the actual play, and even other streams?

    Trying to discuss the game in real time with friends and other fans has become impossible because every significant play is spoiled before I get to see it.

     

    This was posted by someone else back in May... Having this exact issue

    • Chantz's avatar
      Chantz
      Neighbour
      2 years ago
      My delay is closer to a minute
    • Optik-Kate's avatar
      Optik-Kate
      Icon for TELUS Team Member rankTELUS Team Member
      3 years ago

      The update was released in October and the delay has been shortened from 40s-60s+ down to 10s+, this is the expected experience as feeds are not always simultaneous as mentioned by NFtoBC. 

      • Paul97's avatar
        Paul97
        Friendly Neighbour
        2 years ago

        Hi, I just got the new Optik TV wireless box (model UIW4054TLU) and I am still experiencing severe delays when watching live sports, up to 1 min. Even someone I know with an older version wireless box has less delay. Is there any way this could be fixed? It really makes watching live sports annoying if I can't check my phone for the whole game... 

  • HarpFrank's avatar
    HarpFrank
    Neighbour
    3 years ago

    May I ask when this update is suppose to be released? Still having the same problems 

     

    thanks 

Related Content