Forum Discussion

HarpFrank's avatar
HarpFrank
Neighbour
3 years ago

Watching Live Sports

I recently got the new Telus digital Bluetooth box and while I'm watching sports I have noticed it was behind "live". 

Is there a reason for this ?

Watching the hockey game and I get a text from someone who has the old telus box about a play and he is a solid 40sec-1min ahead. What exactly am I paying for if I am way behind like this ?

I have read about "update" coming in October but also these new boxes have been out for a while and this is still a problem ?

12 Replies

  • This. Is there a fix for this? I'm pretty tired of asking friends not to talk about what happened since I'm almost a full minute behind them. 

  • I just noticed this, this week as well! Twitter users are already celebrating a winning goal that I don't see until about a minute later! This is has happened all week.
    • Paul97's avatar
      Paul97
      Friendly Neighbour

      It will continue happening until they reduce the delay, I am getting less optimistic they will actually meaningfully reduce the delay. Major disadvantage of the new streaming boxes. Not much point having "cable TV" anymore. 

  • This is exactly what I've noticed the last 4-5 hockey games. Twitter users are already tweeting about the win and I don't see the win until about 1 or so later.
  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Feeds are not simultaneous. I have experienced 30 seconds between 2 TV in the same household, and longer if using different services (eg. Optik vs PikTV).

  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager

    HarpFrank I'm the furthest thing from a developer so I couldn't tell you the why but to your latter point - an update is being worked on that will hopefully address the delay. 

    • HarpFrank's avatar
      HarpFrank
      Neighbour

      Anyone else experiencing their NHL feeds being 10+ seconds behind the actual play, and even other streams?

      Trying to discuss the game in real time with friends and other fans has become impossible because every significant play is spoiled before I get to see it.

       

      This was posted by someone else back in May... Having this exact issue

    • HarpFrank's avatar
      HarpFrank
      Neighbour

      May I ask when this update is suppose to be released? Still having the same problems 

       

      thanks