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Was I sold a plan that isn't available in my area?
Just over a year ago my two year plan had lapsed and a Telus agent sold me on a 150mbps plan - upgrading from the 75mbps plan I had been on prior. Since that day, I have not once seen speeds in exces...
buckycat Not true internet 150 Copper service is/was available in certain areas. I currently have internet 150 on a bonded service. That plan has since been removed but it certainly was available.
Do you have an ONT? If not you’re not on fibre.
I'm aware I'm not on Fibre. I was looking into the availability of Fibre which led me to notice that the plan I am paying for (Internet 150) is seemingly not offered to new customers within my area.
- Internet 150 is only available on fibre so you should be on the phone with them and getting a refund for the months you were charged for a product not available where you live.
buckycat Not true internet 150 Copper service is/was available in certain areas. I currently have internet 150 on a bonded service. That plan has since been removed but it certainly was available.
