Forum Discussion

car6's avatar
car6
Neighbour
1 month ago

Voice mail but no call logged

A voice mail was left on my cell phone but no call was logged in the history. How can this happen?

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    It can also happen if there was a network outage at the time or your phone was on airplane mode for some reason.

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    One possibility is that you were somewhere with no cell service when the call was made to you.