Forum Discussion
Video on Demand choice will not play
Good morning. I had not realized that the program Surreal Estate was going to have a 3rd season, and did not have it set up to record. Once I realized, I set it up, and wasn't terribly worried, bec...
TELUS_Support
Official Support Team
Official Support TeamThanks for flagging. We can alert our Optik team to look into it!
Is there any sort of ETA on when this will be resolved? It's now Wednesday, and the episode will have been up (supposedly) for 10 days or so. I really would like to watch it before I start watching the other ones.
- TELUS_Support
Our Optik team confirms that the episode looks and plays fine on their end. Have you tried rebooting your equipment to see if that resolves the issue?
I tried it this morning and it didn't work, but after your last reply, I tried it again, and now it works. I don't know why, I didn't do anything, but it seems to have resolved itself.
- TELUS_Support
Ok, great!
