Forum Discussion
Darkblood14
12 months agoFriendly Neighbour
valorant poor routing
Im experiencing people stuttering hits not registering when doing tracert it times out and when doing a ping plotter graph this is what comes out I have contacted riot games multiple times and their ...
TELUS_Support
Official Support Team
12 months agoNighthawk would you have any insight into this?
- Samuel4545000010 months agoFriendly Neighbour
Having the same issue here. I'm from QC and Telus is routing me to the west coast. I get 140ping on east and central servers and low 80-ish ping on West coast valorant servers (???). Used to get 25-28ms. Tech support, whom have contacted LVL 2, tell me there is nothing they can do about it, and I need to unplug my modem every night in the HOPE of getting a new IP which MIGHT be routed properly. How is it possible that they can't fix this?
I'm giving it a try this week and if it doesn't work, I'm going back with Vidéotron.
Meanwhile, if you or one of your colleagues could help, it would be very much appreciated.
- Samuel4545000010 months agoFriendly Neighbour
Having the same issue currently. Tech support staff tell me there is nothing they can do about it and I should wait for an IP address change.
- Darkblood1411 months agoFriendly Neighbour
telus u gonna do anything or just hope someone else comes in
- Darkblood1411 months agoFriendly Neighbour
did you change the routing on texas servers i get 62 ping instead of 50 now
- Shaf11 months agoNeighbour
It's not just Valorant. Poor routing to Halo Infinite and other Azure/Azure PlayFab servers. Primarily, through Telia's transits in Seattle and Cali, leading to longer routes and higher pings to everything West Coast and Texas.
This has been going on for a couple of years now. Out of BC when I was in Vancouver and again in Calgary. Telus claims to be the esports ISP but they only seemed focused on marketing rather than actually ensuring they are true to their ads.
- Darkblood1411 months agoFriendly Neighbour
i mean for me its only been recently like i have litteral clips of people teleporting and i only have like 49 ping a few weeks ago texas was 49-50 ping now its at 61 idk what is going on