Forum Discussion
papa123
2 months agoNeighbour
Using your own router instead of Telus box
Hi! We’ve been getting the run around from Telus customer service as we move homes and just wondering if anyone has first hand knowledge of this. We are currently in a building that has fibre an...
TELUS_Support
Official Support Team
2 months agoHi papa123 - we can assist with identification of the equipment. Can you attach some images so we can walk you through what you will need?
It's possible that the one with the SIM card is for connecting with our network and the second is the wireless access point but we'd like to confirm