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RachelLM's avatar
RachelLM
Neighbour
6 years ago

Upgrading PureFibre during COVID-19: need for technician?

I am currently on Telus PureFibre 25/25, as I received it free for 12 months when I moved into my apartment. I wanted to upgrade to a higher speed, such as 75/75, but I am immunocompromised and cannot...
Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
6 years ago

There is no modem if you're on fibre. All you have there is a router. Typically the change can usually be done remotely if you have fibre already installed.

NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
6 years ago

And, Telus techs are not doing in-home services just now anyway. 

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