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Upgrading Internet Plan
Hi all, I finally got around to upgrading my plan, I was only on Internet15 and now have upgraded to Internet75 (unfortunately this is the fastest plan I can get in my current building). I'm...
I have Internet75 and had to have a technician in to upgrade as it required dual copper lines for the upgrade. I don't believe your existing modem has support for dual copper so they will likely need to give you a T3200M.
Some more info: I have an Actiontec V1000H router. While this unit is getting older, it should have more than enough capability to run 75Mbps. I have run speed tests from multiple devices and they are consistently around 15Mbps, which is the same as what I was getting before upgrading my plan. The upload speeds are also the same.
It just seems like there has been no change to my plan even though I upgraded over 24 hours ago.
FuzzyLogic
Community Power User
Community Power UserI have Internet75 and had to have a technician in to upgrade as it required dual copper lines for the upgrade. I don't believe your existing modem has support for dual copper so they will likely need to give you a T3200M.
FuzzyLogic Thank you for this. I think that this is my problem. Telus does not tell you this anywhere on the website or in the options to upgrade the plan. But I called them and they confirmed that only some connections can upgrade to Internet 75 without having to get a technician out to put in a bonded line and/or replace the router. So I guess I will have to get a technician in. Thanks again!
