Forum Discussion
Upgraded to gigabit plan from 500 Mbps plan but speed is still 450 Mbps
Recently I upgraded to Gigabit internet plan from 500 Mbps plan but my WiFi download speed is still not going beyond 450 Mbps. Upload speed has increased upto 600 Mbps. It doesn't make sense to pay $...
Telus representative should have told me about this. It doesn't make sense to pay $10 extra if I will be getting same speed as I was getting on 500 Mbps plan.
Nighthawk
Community Power User
Community Power UserThe speeds advertised for fibre are always based on ethernet. Wifi speeds cannot be guaranteed. If you were using ethernet, you would have noticed the speed increase easily when testing.
The reps are not going to have knowledge of the huge variety of networking equipment out there. Mesh wifi equipment in general, and as designed, always has slower speeds than a single high powered non mesh Wifi 6/6E/7 access point.
I tried turning off two routers and speed is still same when using one router. I am not saying that I should get exactly 1 gigabit but at least it should give more than 700. Right now it's just giving 450 Mbps which is not even half of advertisement. So sales person should know what they are selling. I called tech support and they told me that sales representative should have clarified this at the time of upgrade.
