Forum Discussion
giantbrownguy
3 years agoRockstar
Upgrade Optik TV Hardware
Hey, this is a question for our community moderators to look into - I am interested in upgrading to the new Telus Optik experience. I reached out to chat about upgrading and what they said was "These...
- 3 years ago
I brought it up a while ago and was told by a moderator here new customers only.
https://forum.telus.com/t5/Optik-TV/Cloud-pvr-New-Customer-Only/td-p/133898
my contract is coming up soon, I’m going to make it a condition of a new 2 year contract.
giantbrownguy
3 years agoRockstar
KHR dru A-B I was looking at the Telus website and noticed that it talks about being able to use an Apple TV or other streaming device. Does that mean we can have Optik (and cloud recording) independent of the new box, or do you need the box to set up the service?
buckycat
3 years agoRockstar
from this thread
https://forum.telus.com/t5/Optik-TV/Cloud-PVR-equipment/m-p/134233#M10507
It's up to the individual on how they want to be set up. You could have 2 Sony TVs, 2 Apple TVs, 2 TELUS TV Digital Boxes etc. or any combination thereof. Certain functionality is only available on the set-top box (universal search across multiple apps, for example), but all recordings are cloud-based, so equipment can be optional. I believe 1 set-top box is included for most Optik TV combos, but it depends on your exact combo, whether you're on a service agreement, etc.