Forum Discussion
Unresolved Billing Error and Repeated Collections Notice for Account
I am writing to report an ongoing billing dispute that has already caused significant harm to my credit score. In January 2025, Telus incorrectly sent my account to collections for an erroneous charg...
I haven't heard back from you on my message and PM.
Please respond ASAP with the explanation and resolution I requested
TELUS_SupportOfficial Support Team
Hi gxu182. Sorry to hear about that experience. It definitely sounds like a lot of needless effort on your part. We've replied to your private message to start the process on next steps :).
