Forum Discussion
Unhappy with Internet - Is SmartHub any different?
Due to location, we have been stuck with Internet 25 for years. We are super unhappy with it. If I stream YouTube on one device and my child streams on a second device, a third device can't even brow...
@ You can google telus smart hub fill in your address they will search and say yes or no. It's 5g so may not be available to all rural people .
I'm more interested in whether it's any better than Internet 25. I have had services that claim to be available where I live but when I call they say it's not so before I even go down the road of having to speak to their customer service I'd like to know if SmartHub is even worth the switch.
I switched from DSL to Smart Hub 1 year ago. The plus side, speed is much better (but no where what they claim). Download 20-25 Mbps and upload 5-10Mbps. The down side, the tower I connect to is over saturated. I typically have to reboot the Smart Hub between once to 3 times a day due to loss of internet. I work from home and require reliable internet. Fiber was installed on the poles in my rural area just before Covid hit - but Telus still has no ETA for when I can get hooked up to it. đ
All depends on the distance to the tower/line of sight and if any congestion. All factors in overall speed. Generally copper would be the preferred choice.
