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Underperforming Download Speeds
I recently switched from Rogers to Telus when fibre finally got installed in my area (Maple Ridge, BC). I'm on the Gigabit plan (940Mbps upload, 940Mbps download), and speeds have been great for the ...
Hi satkins - Are you conducting the speed test to your Ubiquiti equipment or directly wired into the ONT?
It would be best to check a speed test while plugged into the ONT so we make sure that the issue isn't between the ONT and your Ubiquiti equipment. Even if it's rare, it can happen.
Lastly I would say double check which server you are connected to when doing the speed test. Both in terms of which company but also which location you're connecting to
El-Eric
Community Manager
Community ManagerHi satkins - Are you conducting the speed test to your Ubiquiti equipment or directly wired into the ONT?
It would be best to check a speed test while plugged into the ONT so we make sure that the issue isn't between the ONT and your Ubiquiti equipment. Even if it's rare, it can happen.
Lastly I would say double check which server you are connected to when doing the speed test. Both in terms of which company but also which location you're connecting to
