Forum Discussion

Sherrye's avatar
Sherrye
Organizer
4 months ago

Unable to view (or access) home services bills

I have been unable to view my home services bills for almost two weeks.  I keep getting the following message: "Sorry something went wrong on our end." When I try later (as suggested) I get a similar...
Home Services
T17's avatar
T17
Icon for TELUS Team Member rankTELUS Team Member
4 months ago

Hi Sherrye​ ! We can certainly take a closer look at the bill. Please feel free to send us a private message to TELUS_Support​ with your account details. Thanks for your patience — we appreciate you bringing this to our attention.

  • JeremyC's avatar
    JeremyC
    Neighbour
    4 months ago

    Hi T17​ I am having the same issue, so obviously not just a one off issue - could Telus please either fix the issue or put up a message to tell people that there is an issue and when to expect it to be resolved?

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