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BGardner's avatar
BGardner
Neighbour
6 months ago
Solved

Unable to record Centre Ice

I signed up for Centre Ice @025-2026 season.  When I try to record a game I get the message "Recording on this channel is not permitted by the content provider".  There was no issue last year.  I highly doubt the NHL is restricting recording.  Is there a fix or do I get rid of Telus altogether and go elsewhere?

 

CENTRE ICE
Optik TV
recording not permitted
  • KHR's avatar
    KHR
    6 months ago

    Hi BGardner​ there was a mismatch in recordings rights that was being passed to TELUS from the provider, we have resolved it and you should now be able to record all games on NHL Centre Ice. Thanks for the patience.

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  • KHR's avatar
    KHR
    Icon for TELUS Team Member rankTELUS Team Member
    6 months ago

    Hi BGardner​ there was a mismatch in recordings rights that was being passed to TELUS from the provider, we have resolved it and you should now be able to record all games on NHL Centre Ice. Thanks for the patience.

  • KHR's avatar
    KHR
    Icon for TELUS Team Member rankTELUS Team Member
    6 months ago

    Thanks for bringing this to our attention. The team is looking into it and I'll share updates as we get them. 

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