Forum Discussion

gcamargo's avatar
gcamargo
Friendly Neighbour
3 years ago

Unable to manage channels through MyTelus (web or app)

Hello all,   Has anyone ever experienced this situation? After a tech support "specialist" performed remotely some kind of linking of my 6-year PVR (which should be attached to my account as a 6 ye...
mtaylorlee's avatar
mtaylorlee
Neighbour
3 years ago

yes I have been experiencing this since at least last April.   I've basically given up.  UGH

buttercup's avatar
buttercup
Organizer
3 years ago
I contacted Telus and the told me to download Google Chrome and try that. I did that and everything was perfect after that.
Hope this helps.
  • gcamargo's avatar
    gcamargo
    Friendly Neighbour
    3 years ago

    Hi buttercup, tried this already, as a software engineer I have more than one browser LOL 😄

    Tried on Chrome, Edge, Firefox and Opera. None of them worked. The mobile app doesn't work either, it is a bit annoying to say the least.

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