Forum Discussion
Amethyst3
4 years agoCoach
Unable to log in to government services website through home network & Windows PC
Is anyone else having this issue? I can log in with an iPad on wifi and with the Windows laptop over my phone’s hotspot. But through my Telus home network, I get connection reset errors. One banki...
FuzzyLogic
Community Power User
4 years agoPossibly try a different web browser?
Amethyst3
4 years agoCoach
I tried 3 different browsers.
- Nighthawk4 years ago
Community Power User
I would recommend just rebooting the Telus router in your home as the next step. Easiest is just to unplug it for 10 seconds and then plug it back in.
- Amethyst34 years agoCoachJust tried that. No joy.
- kamak4 years agoAmbassador
You said: "I can log in with an iPad on wifi - But through my Telus home network, I get connection reset errors."
Can you access those sites with your laptop via WiFi also? ie, can you visit the sites that you couldn't visit via ethernet.
Or did you mean your iPad on Cellular, not WiFi?
- Amethyst34 years agoCoach
Yes, I’ll give that a shot, when no one needs any tv. I did take the laptops out to the garage (where Telus, for customer convenience, installed the router) and tried the laptop on ethernet. No change.
- kamak4 years agoAmbassador
"home network & Windows PC"
Have you tried clearing your browser cache or using Ctrl F5? And it's just two sites you mentioned, CRA and your bank? You can surf ALL other internet sites, including IP streaming?