Forum Discussion
degrandprix
18 hours agoJust Moved In
Unable to connect to Telus.com
I am unable to load telus.com when connected to my home network on Telus Fibre. koodomobile.com and publicmobile.ca (other Telus companies) also don't work. All 3 sites load fine if I connect my co...
degrandprix
1 hour agoJust Moved In
Hi,
I tried changing the DNS on my UniFi router as well as my computer to 8.8.8.8 and 1.1.1.1, it had no effect.
I know the issue is not caused by any rules or routes on the router, as I had the same problem with my old router (I just installed the UniFi last week).
The issue has been happening for at least a year, I think it started when my connection was moved to CGNAT.
I work from home and am on the computer all day, and I've never encountered another site that won't load other than these Telus-owned sites, so it seems like an internal routing issue on the Telus end.
TELUS_Support
Official Support Team
1 hour agoGotcha. We'll send you a private message to discuss further, check your Inbox.