Forum Discussion
PublicUsername
6 months agoNeighbour
Unable to cancel internet service, keep receiving payment notice
Hi, I cancelled my internet service last Nov,2024 via phone. However I keep receiving billings till now, also my internet usage is 0%, I no longer lived there and no need internet access. How can...
TELUS_Support
Official Support Team
5 months agoHi there, thank you for reaching out. We're sorry to hear about the ongoing billing issue. We'll be sending you a private message shortly to look into this further and help get it resolved.