Forum Discussion
KimD642
2 years agoNeighbour
UIW4001E box keeps freezing
My wireless box keeps freezing, yet if I change the channel and change it back again the message goes away immediately and the program resumes. It also clears itself if I wait 30 seconds. Only happen...
TELUS_Support
Official Support Team
2 years agoTry power-cycling both your set-top box and router to see if that helps:
- unplug power to your set-top box
- unplug power to your router
- wait 10 seconds
- plug power back to your router
- wait for the router to boot up
- plug power to your set-top box