Forum Discussion
Stelleri
1 month agoNeighbour
TV remote not connecting to RCA
I just got a digital tv box and am trying to connect it to my RCA TV so it controls the TV's power and volume, so far no luck. Any help would be appreciated.
Stelleri
1 month agoNeighbour
It did not. The green light doesn't even flash after I hold it, it just stays solid when I press it down.
TELUS_Support
Official Support Team
1 month agoSince that light is staying solid, the remote isn't entering "Program Mode." It's likely just stuck in a loop. Give these a try:
Power Reset: Pull the batteries for 60 seconds. While they’re out, press every button once to drain the power. Reinsert and try again.
The Combo Swap: If the "Options" button isn't working, try holding Mute and OK together for 3 seconds until it flashes.
Factory Reset: Hold Options (or Mute+OK) for 3 seconds, then enter 981. Once it flashes to confirm the reset, try the programming steps from the start.