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TV in BC Long-term Care home
Have spoken with an agent and a supervisor trying to arrange TV service for my mother who just went in to long-term care. They keep telling me I need to order internet and Optik TV for her. This is c...
Hi Rocky3
The legacy Optik TV service DOES require a TELUS internet connection for functionality. If customers don't want to use/pay for internet, this is the service that is provided.
The new Optik TV service will mostly work (some features and channels won't be available) on non-TELUS internet.
However, the CRTC requires that TV services be provided over a network that the BDU licensee (TELUS, in this case) either owns or manages, so the setup of a TELUS network is a government construct.
FuzzyLogic
Community Power User
Community Power UserYou may wish to talk to the long-term care facility to see if they have some options available. It's likely they already have internet and may have some other options as well.
Thanks for the feedback. The care home advised to call Telus or the local cable provider as both provide service in the facility. Being my parents have been loyal Telus customers for over 60 years I tried contacting Telus first. BIG MISTAKE!
