Forum Discussion
TV hasn't worked properly since I move here 19 months ago!!
My TV down stair in my family room is hooked to a WiFi 4K box. My picture and audio freezes all the time! I have had technicians here many times and they manage to fix it fir a few weeks then it start...
Contact Telus and request a service call. Also write down times it happens if more infrequent.
- And how do I contact Telus? I have phoned many times to have this problem solved. There have been numerous times a technician has come to my house and they say the problem is in the underground lines! When I call technical support ,I end up talking to someone that doesn't even live in Canada, and all they can do is run a few tests and the problem is resolved for a few days then comes back again. I have asked who ever I am talking to, if they can give me a number up here that I can call to get this problem solved an they say they don't have a number for that. I have a technician coming again on February 23rd but not getting my hopes up they can solve this problem!
