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Gary8's avatar
Gary8
Organizer
6 months ago

Tv does not connect to internet when TV is first turned on

In the last  purple of months when I turn in the tv it shows the HDMI 1 connection then shows weak signal check HDMI setting after a couple of minutes the 21t box will blink the remote will blink the...
Gary8's avatar
Gary8
Organizer
6 months ago

The issue was solved When they set my new contract they installed it with 2 REFURBISHED tv21t boxes I had them get me a technician to come to the house He knew immediately what the problem was 2 New Boxes & Problem solved 

  • PaulieEYYC's avatar
    PaulieEYYC
    Organizer
    5 months ago

    Just curious if they sent you TelusTV- 21T or Telus TV - 24 S. I had the same problem and they sent out the older model.

    • Gary8's avatar
      Gary8
      Organizer
      5 months ago
      They didn’t send me anything I had them send a technician to fix the problem When I showed him what the problem was he said it was the Boxes he went to his truck and returned with 2 complete new in the box replacements He showed me they were not Refurbished units He set up the boxes and so far the problem is solved
      Gary


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