Forum Discussion

Gary8's avatar
Gary8
Organizer
6 months ago

Tv does not connect to internet when TV is first turned on

In the last  purple of months when I turn in the tv it shows the HDMI 1 connection then shows weak signal check HDMI setting after a couple of minutes the 21t box will blink the remote will blink the...
Rocky3's avatar
Rocky3
Guardian
6 months ago

The solution most likely is the power cord. If you do a search on this site you will read a lot of success stories. Telus is sending out new cords without asking as they have agreed it is the problem. Replace it, wait for a new power supply but you will get one faster from Amazon for about $13.99. Get the one with multiple adapters. or get one that is 5.5x2.5mm

Arkare 12V Power Supply 2A AC/DC Adapter 12Volt 

Gary8's avatar
Gary8
Organizer
6 months ago

I don’t think that is the problem I have 2 TV I changed the boxes around & the same thing happens on both boxes 

  • Rocky3's avatar
    Rocky3
    Guardian
    6 months ago

    OK, that was the symptom of the box I had that was replaced, just sharing.

    • Gary8's avatar
      Gary8
      Organizer
      6 months ago

      The problem was My system was set up with 2 REFURBISHED tv21t  boxes 2 New boxes solved the problem 

      • Rocky3's avatar
        Rocky3
        Guardian
        5 months ago

        Great, did they include two new power cords?

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