Forum Discussion

Lindsayaerin's avatar
Lindsayaerin
Neighbour
7 months ago

TV apps (Netflix, Disney +) no longer work

We switched to Telus internet today. All has been good until tonight we tried to watch Netflix or Disney on the tv but it says no internet connection  We already tested the internet, checks connecti...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
7 months ago

Hey! Let's get this sorted out in a PM - we'll message you right now to help! 👍


 

  • Mikemignardi's avatar
    Mikemignardi
    Neighbour
    7 months ago

    In having the same issue. What is the fix?

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      7 months ago

      Hey Mike, we'll send you a PM so that we can take a look.

      • Mikemignardi's avatar
        Mikemignardi
        Neighbour
        7 months ago
        Morning.

        All good now.

        I reset the hub and the modem a couple of times and the issue corrected itself.

        Thanks.
        - Mike
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