Forum Discussion
Drdul
9 months agoNeighbour
TV-21T Box Won't Wake, Have To Reboot Every Day
I've had a TV-21T box since late August 2024. I worked fine up until a few days ago. At the beginning of March 2025 I encountered a problem where the box wouldn't wake from "network standby" (blue LE...
Drdul
9 months agoNeighbour
To add some more detail, the problem begins with the box in “network standby” mode (blue LED). Pressing the Home button on the Telus remote turns the LED light white on the box, but it doesn't display the "home" screen on the TV. The screen may be blank or the Telus logo may be briefly displayed on the TV then the screen goes blank (and throughout the LED remains white). I usually have to power the box off and power on again, sometimes not, but it all ends with the box booting up (screen with coloured circles animation, LED flashes white) followed by messages “Active Internet connection is established” and “Telus remote connected.” Then the box works as it should.