Forum Discussion
annieapples
21 days agoHelpful Neighbour
Trying to cancel, Telus makes it near IMPOSSIBLE, why?
Is being unethical like this really worth the hassle it leads to? This only results in CRTC complaints... Have been trying to get in contact with anyone from telus and it is a big loop online wit...
TELUS_Support
Official Support Team
21 days agoOur condolences on your loss...this is definitely not the experience we want. It's the last thing you need at a time like this, and we can definitely see what we can do. We'll send you a private message to discuss further. Be sure to check your Inbox!
annieapples
20 days agoHelpful Neighbour
Yes, your webpage is broke, cannot send or reply to PM/DM's right now. Pretty inline with the original message tbh lol.
- TELUS_Support20 days ago
Official Support Team
Are you getting an error message?
- annieapples20 days agoHelpful Neighbour
No error. Just won't go (click reply nothing happens) - tried with opera, brave, firefox, chrome, and librewolf browsers, same on all.
Can reply to forum posts fine (same reply button lower right) but with messages(Send or reply) does nothing. I wonder if my account blocked from sending messages?
Was trying to respond with account info that was asked.
- annieapples20 days agoHelpful Neighbour
(Just tested again same result, reply button flashes as if clicked but does not send message)