Forum Discussion
trouble accessing https://order.fibre.telus.com/web/guest/my_account
This is the webpage that loads when I select that I would like to "manage my Internet plan" in the Telus Account area. This has never worked correctly. Note that it says "You have no active services....
FuzzyLogic
Community Power User
Community Power UserYou should be logging into My Telus and then go to Internet to manage your account/internet. Based on the link it looks like you are getting taken to a guest access page.
My TELUS - Log in to manage your TELUS account Telus https://www.telus.com › my-telus
This is precisely the problem: after I click “manage internet plan” from My Telus, it redirects me to the page in my subject: https://order.fibre.telus.com/web/guest/my_account.
This is the issue. I am trying to manage my plan the normal, correct way and being redirected to an odd page. Thanks for any additional insight you can provide.
This is the issue. I am trying to manage my plan the normal, correct way and being redirected to an odd page. Thanks for any additional insight you can provide.
- FuzzyLogic
Strange indeed. As a possible workaround login to your Telus account and then try this link while logged in:
This is the URL I'm taken to when I click on Internet from My Telus. Hopefully it will get you to where you want to be.
