Forum Discussion
Trouble accessing crave account
Hello, I have been on the phone with telus support for 1 hr and then crave support for 45 min ( then the call got disconnected when they put me on hold ). This forum has helped me in the past. I h...
Hello,
Yes we tried chrome and edge on my laptop. Chrome on my cell phone as well. All gave me the same error. I have been able to login in the past on all the devices. This is a new issue
FuzzyLogic
Community Power User
Community Power UserMaybe try incognito mode?
Nope. We tried that too. Its not a browser, cookie, issue. Because I've tried it across different platforms and diff devices
- FuzzyLogic
Have you tried disabling wifi on your phone and using data only?
Just tried that. And no that doesnt work either. I tried using the computer at work and same error message. The crave.ca/debug shows if your account is connected and mine is not. So its telus not communicating to crave that my account is active
