Forum Discussion
docchizz
24 days agoOrganizer
Trouble accessing crave account
Hello, I have been on the phone with telus support for 1 hr and then crave support for 45 min ( then the call got disconnected when they put me on hold ). This forum has helped me in the past. I h...
FuzzyLogic
Community Power User
24 days agoI just tried logging into crave.ca with Edge on my Windows 11 computer using my Telus as my provider. It worked successfully for me though there was black screen for a while that eventually gave me the Crave main page. I then tried the Crave IOS app and was able to login successfully using Telus as the TV provider.
Have you tried using a different web browser or the app on your phone?
- docchizz24 days agoOrganizer
Hello,
Yes we tried chrome and edge on my laptop. Chrome on my cell phone as well. All gave me the same error. I have been able to login in the past on all the devices. This is a new issue
- FuzzyLogic24 days ago
Community Power User
Maybe try incognito mode?
- docchizz24 days agoOrganizer
Nope. We tried that too. Its not a browser, cookie, issue. Because I've tried it across different platforms and diff devices