Forum Discussion

Neighbour

2 months ago

Totally regretting moving to Telus!

I agreed to switch to Telus based upon a great Black Friday deal. Then it all turned dark. Service was to be installed today between 9am - 11am. I received an email confirming this. Had to be at home...

TELUS_Support

Official Support Team

2 months ago

Hi Chapster - it's hard to say what happened here since we haven't looked at your account and the Neighbours won't be able to assist.

Please send us a private message and we will take a look at what happened

Related Content

Moving Optic TV
I’m a Senior, 72. I recently called Telus support about moving my tv from rooms in the basement to rooms upstairs. I was told a technician would have to do it and I would be charged $150. When the tec...
Solved
Gordeb24
2 years ago
2.8KViews
1Comment
Huge Regrets
I got a security, phone, and internet package with Telus and Start. The security drops for no reason and has to be reset frequently. When it is reconnected to the internet, the internet drops. When t...
PissedOff78
2 years ago
638Views
1Comment
Moving the Computers
Greetings smart folk! I would like to move my computers to another room, but I'm seeing something different than I've seen before. The computers are on ethernet. There are two lines, like telepho...
Solved
CityKitty
6 years ago
8.6KViews
7Comments
Moving vivint security system inconsistent pricing
I called 2 weeks ago regarding moving my system to a new property and was quoted $0 disconnect fee and $50 to hook my current system up in the new place. Called Telus / Vivint today to book at these p...
Solved
Unhappy2
2 years ago
2.8KViews
2Comments
Moving - No Fibre
I’m going to be moving to an area that doesn’t yet have Telus fibre. Any thoughts on Tv and internet over copper? I really don’t want to go back with Shaw. I’m currently on 300/300 and it looks like ...
Solved
buckycat
6 years ago
4.7KViews
3Comments

Forum Discussion

Totally regretting moving to Telus!

Related Content

Moving Optic TV

Huge Regrets

Moving the Computers

Moving vivint security system inconsistent pricing

Moving - No Fibre

Recent Discussions

Equipment for Internet in Ontario

Free TV Order Delay

Continued failure to activate Disney+ Subscription

Loyalty department

Payment arrangement