Forum Discussion
Snowmen49
3 years agoNeighbour
Too many TV issues to name - please help!
We made the switch from Shaw to Telus after 20+ years and so far, we are just frustrated. If anyone can help with any of the following problems, we would be grateful. 1. Shows are all being recorde...
Optik-Kate
TELUS Team Member
2 years agoHi Snowmen49, please see feedback below!
1. This is the expected behaviour (unless shows are being cut short a couple of mins as well)
2. We're working on changing the home screen experience as this is something that many users have requested
3. The remote does light up every time you press it, it may be more noticeable in the dark as the light is not very strong
4. Thanks for sharing this experience, I submitted this feedback to the development team for review
Grimmt
2 years agoAmbassador
The 2 odd minutes is way too long.
New users think the wrong program was recorded. There is also the danger of it becoming a spoiler for another show that was on the persons viewing schedule.
15 seconds should be more than adequate if your central system clock is accurate. And as many have provided feed back on: start and end times should be configurable - on a general and specific program level.